The Royal Castle Hotel welcomes people with disabilities, and this statement has been developed to address the more common issues that disabled people face.
We constantly strive to improve accessibility to all our guests and welcome your comments and thoughts.
We endeavour to treat all our guests with any disability or impairment equally, according to their needs, within the restraints of this historical building. There is no lift. We request that at the time of your enquiry or booking you inform us of any special needs or disabilities. All bedrooms start on the second floor.
The hotel is a listed building and dates back to the 1630’s, it is situated in the centre of Dartmouth and is on the flat. You may alight and unload in front of the hotel, where there is limited and zoned parking. We offer the service of parking your car in our own secure parking 400 metres from the hotel.
Guest entry to the hotel is through the front entrance and is wide enough for wheelchair access. There are two inner doors, both of which need to be opened for a wheelchair. The hallway to reception is stone paved and has the occasional carpet.
The reception area is carpeted and seating is provided.
A disabled toilet is adjacent to the reception area.
Access to both ground floor bars, which also serve food, is possible with a wheelchair.
Our restaurant and lounge area are on the first floor, and there is a step into each. The furniture is not fixed and can be moved if required.
All bedrooms are on the 2nd 3rd and 4th floors.
All bedrooms, stairways and passageways are carpeted.
The entire hotel is non-smoking.
Assistance dogs are welcome.
Smoke detectors, alarms and emergency lighting are on all floors.
Vibration/strobe pads are available for the hearing impaired.
The Royal Castle Hotel,11 The Quay,Dartmouth,Devon,TQ6 9PS